Welcome to Our Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of services provided by Gum Gum Power Solutions. By accessing our services or website, you agree to be bound by these Terms. They exist to protect both parties and ensure a high-quality, professional experience

GUM GUM POWER SOLUTIONS

Terms and Conditions of Service

Effective Date: January 11, 2025

For Printed Client Agreements

Scope of Services

Gum Gum Power Solutions provides a wide range of residential and commercial cleaning and maintenance services including but not limited to:

General housekeeping (dusting, mopping, vacuuming, surface sanitizing)

Commercial janitorial services (restroom sanitation, trash removal, floor care, window cleaning)

Exterior and pressure washing (driveways, sidewalks, building exteriors, graffiti removal)

Services may be customized according to client needs, but must fall within the scope of our business. We do not perform tasks that may pose risk to our employees, violate health/safety codes, or require licensing beyond our operational scope.

All visual content on this site was created using commercially licensed or original AI-generated artwork. No official anime images or assets are used.

Gum Gum Power Solutions is independently owned and operated. While creatively inspired by the themes of anime culture, including the spirit of adventure seen in One Piece, we are not affiliated with, endorsed by, or licensed by Eiichiro Oda, Toei Animation, Shueisha, or any anime production or publishing entity. All names, characters, branding, and artwork used by Gum Gum Power Solutions are original or commercially licensed for use, and no copyrighted content or trademarks are intentionally used Client Responsibilities

To ensure safe, efficient service, clients agree to:

Provide clear access to all service areas at the scheduled time.

Secure pets and ensure safety of staff during cleaning.

Disclose any hazards (e.g., pests, mold, structural damage).

Notify us in writing of any fragile items or sensitive materials.

We reserve the right to refuse service or adjust scope if conditions are deemed hazardous, unsanitary, or outside our trained capacity.

Code of Conduct

Our staff adhere to a strict Code of Conduct to maintain the highest standards of professionalism:

No smoking, eating, or using client property.

Respect for client privacy and property at all times.

No use of cell phones during work hours except for emergencies or work-related communication.

All staff are required to wear company-issued uniforms, safety gear, and identification badges.

No solicitation or personal conversations with clients.

Violation of these standards by staff should be reported immediately. We will investigate and take swift action, up to and including dismissal of personnel assigned to your property.

Scheduling, Arrival & Late Policy

Services are scheduled in advance and confirmed 24 hours prior.

A 30-minute grace window is permitted for arrival due to traffic or unforeseen delays.

Delays exceeding 30 minutes will be communicated to the client directly.

We require at least 72 hours’ notice to cancel or reschedule without penalty.

Late cancellation (less than 72 hours) or failure to provide access may result in a $75 no-access fee or full charge of the scheduled service.

Payment Terms

Payment is due upon completion of service, unless otherwise arranged.

Accepted payment methods: Cash, Zelle, Check, Credit/Debit Cards.

A late fee of $25 daily will apply to invoices not paid within 5 business days.

Returned checks are subject to a $35 NSF fee.

Ongoing services may be suspended for non-payment until balance is paid in full.

We reserve the right to pursue legal collection for unpaid balances.

Damages & Liabilities

We are fully insured for both general liability and workers’ compensation.

While our staff is trained to take every precaution, accidents can happen.

You must report any damage in writing within 24 hours of service.

We are not responsible for damage due to:

Pre-existing wear, loose fixtures, unsecured items

Customer-provided equipment or cleaning products

Damage that results from unsafe or unreported conditions

Environmental & Safety Policies

We are committed to environmentally safe practices:

We use eco-friendly, non-toxic cleaning products unless client specifies otherwise.

Clients must notify us of chemical sensitivities before service.

Adequate ventilation is required during service, especially during pressure washing or use of industrial solutions.

Staff may pause or cease services if environmental conditions are deemed unsafe (e.g., poor air quality, weather hazards).

Equipment and Supplies

We supply:

All cleaning materials, machines, and tools

Pressure washing equipment (cold and hot water systems)

Personal protective equipment for our team

If you prefer we use your products, a waiver of liability must be signed prior to use.

Confidentiality and Privacy

We respect your privacy. Our employees:

Are trained to keep all client information confidential

Do not access personal files, documents, drawers, or devices

Will not photograph or record your property without permission

Any violation of this will result in disciplinary action and possible termination of the employee.

Harassment and Workplace Boundaries

We maintain a zero-tolerance policy for harassment, verbal abuse, or inappropriate behavior:

Clients must treat staff with dignity and respect

Services will be terminated immediately in the event of threatening conduct

Any inappropriate requests (e.g., tasks beyond job scope, personal favors) will be documented and reported

Quality Control & Re-Service

Client satisfaction is a priority:

Notify us within 24 hours of any missed tasks or quality concerns.

We will return to correct the issue at no additional cost.

Complaints made after 24 hours may be charged a regular visit fee.

Quality audits may be conducted randomly to ensure standards.

Termination of Service Agreement

Either party may terminate services with 7 business days’ written notice.

Immediate termination may occur in cases of:

Non-payment

Unsafe conditions

Disrespect toward staff

Repeated rescheduling or cancellations

We reserve the right to refuse future service at our discretion.

Quick Summary (For Clients):

  • Services must be paid in full upon completion unless agreed otherwise.

  • Clients are responsible for disclosing fragile or hazardous areas.

  • 72-hour reschedule/cancel policy; $75 fee applies otherwise.

  • We are fully insured. Damage claims must be reported within 24 hours.

  • No copyrighted anime content is used. All branding is original.

Policy Updates

Gum Gum Power Solutions reserves the right to modify these terms at any time.

Clients will be notified via email, invoice notices, or posted changes on our website.

Continued use of our services after updates implies your acceptance of the changes.

Legal Disclaimer

These Terms are governed by the laws of the State of Texas. Any legal dispute shall be resolved in the county where Gum Gum Power Solutions is headquartered.

Anime Inspiration Disclaimer

Gum Gum Power Solutions is a creative, anime inspired brand that uses original characters, AI generated artwork, and fictional themes to promote professional cleaning services. While we draw inspiration from the energy and storytelling of anime culture, we are not affiliated with any licensed anime, character, or trademarked property. All visual assets used are original, commercially safe, and designed exclusively for Gum Gum Power Solutions branding and marketing use.

Client Responsibilities


    Access and Preparation 

  • Full Access: Clients must ensure that all areas to be cleaned are accessible at the scheduled time. If there are specific rooms or spaces that are off-limits or require special access, clients must notify us at least 72 hours prior to the service date in writing.

  • Clear Pathways: Any pathways, hallways, or doors that our team must use to enter and exit must be free of obstacles. Clients are responsible for moving any personal belongings, furniture, or items that may block access or hinder cleaning efforts.

  • Key/Entry Information: If applicable, clients must provide necessary keys, gate codes, or access instructions at least 24 hours before service to avoid delays or rescheduling. If we are unable to gain access due to failure of the client to provide this information, a $75 no-access fee will apply.

    Disclosure of Sensitive and Valuable Items

  • Specialty Items & Surfaces: It is the client’s responsibility to inform us, in writing, about any specialty items or surfaces that require specific care or cleaning instructions, such as:

    • Marble, granite, and other natural stone surfaces

    • Antique furniture or high-value heirlooms

    • Delicate fabrics, silk, or rare textiles

    • Wood finishes (especially untreated, unfinished, or custom-stained wood)

    • High-gloss, polished, or lacquered surfaces

    • Electronics (e.g., TVs, computers, sound systems)

    • Art pieces, sculptures, or other valuable decorations
      Failure to disclose such items and surfaces will absolve Gum Gum Power Solutions from any responsibility or liability in the event of accidental damage or deterioration.

  • Client-Provided Materials or Equipment: If you request the use of your own cleaning products, tools, or equipment, you must notify us in advance. A waiver of liability will need to be signed, and we will not be held accountable for any damage caused by client-provided products or equipment.

     Allergies, Chemical Sensitivities, and                       Environmental Preferences

  • Allergy and Health Information: Clients are required to provide clear written details about any allergies, chemical sensitivities, or health conditions affecting household members or occupants (including pets) that might be triggered by our cleaning products. This includes but is not limited to:

    • Fragrance allergies

    • Sensitivities to cleaning chemicals (e.g., bleach, ammonia, or harsh solvents)

    • Respiratory issues (asthma, breathing difficulties)

    • Any existing skin conditions (eczema, dermatitis, etc.)

  • Product Preferences: If the client requests hypoallergenic, eco-friendly, or non-toxic cleaning products, this must be disclosed at least 72 hours prior to the scheduled service. Any changes requested on-site may incur additional charges due to product sourcing and availability.

  • Chemical Waiver: Clients must explicitly waive responsibility if they fail to provide this information in writing before the cleaning, and Gum Gum Power Solutions will not be liable for any adverse reactions resulting from undisclosed sensitivities.

     Special Cleaning Instructions and Requests

  • Specific Instructions: Clients must provide clear, written instructions for any special cleaning needs. For example, if certain areas, surfaces, or materials need special attention or use of non-standard cleaning methods, this must be communicated in advance.

    This includes:

    • Special cleaning solutions for floors or countertops

    • Specific treatments for upholstery or drapery

    • Areas to avoid (such as specific furniture or objects that should not be moved or touched)

  • Standard Protocol Adherence: If no instructions are provided, Gum Gum Power Solutions will proceed with standard cleaning protocols. We will not be held responsible for any damage caused to unprotected or improperly disclosed items.

    Responsibility for Personal Belongings

  • Valuables and Fragile Items: Clients are solely responsible for securing or removing any valuables, jewelry, electronics, or sensitive personal items from areas to be cleaned. Gum Gum Power Solutions is not liable for any missing or damaged items that were not disclosed to our staff or secured by the client.

    Examples of items to secure or remove:

    • Cash, credit cards, or financial documents

    • Personal electronics, such as laptops, tablets, or phones

    • Jewelry, heirlooms, and precious items

    • Medicines, personal care products, or toiletries

    • Any important legal documents or confidential files

  • Furniture and Electronics: We do not move heavy or fragile furniture, large appliances, or electronics. If you wish for any furniture to be moved, it must be disclosed and arranged by the client prior to service. We are not responsible for any damage to these items, and any movement of items by our team will be at the client’s risk.

    Safety and Health Conditions

  • Hazardous Materials: Clients must disclose any hazardous materials (e.g., mold, asbestos, lead, etc.) present in the property prior to cleaning. If such materials are discovered during service, we will immediately cease work in the affected area and inform the client of the situation. In such cases, we are not responsible for any damages resulting from cleaning attempts on hazardous or unsafe materials.

  • Emergency Situations: In the event of an emergency, such as a water leak, fire, or severe weather conditions, we reserve the right to halt services for safety reasons. Clients will be notified immediately if work needs to be suspended for safety-related causes.

    Additional Considerations

  • Rescheduling Policy: Clients who wish to reschedule or modify their service must notify Gum Gum Power Solutions at least 72 hours in advance. Failure to provide adequate notice may result in a $75 rescheduling fee or full charge for the scheduled service.

  • No-Show and Access Failure: If access is not provided on the agreed date or if our staff is unable to perform their duties due to client inaction or unavailability, a $75 no-access fee will be charged. In the event of continuous access issues, we reserve the right to terminate the agreement and refuse future services. 

Limitations of Liability

Gum Gum Power Solution is committed to providing high-quality pressure washing services. However, our liability is limited to the extent permitted by law. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services. Customers are encouraged to understand these limitations and contact us for any clarifications.

Contact Us

We’re here to help with any questions or support.

Call Us

Discuss your project with our team at (830) 282-9535

Email Us

Contact us for partnership opportunities at Contact@gumgumsolutions.com